Recently, as a L&D consultant, I was asked what is 70:20:10? They heard of it at a conference but didn’t fully understand it. So, I described this model/framework as:
- 70% of Learning is Experiential Learning: people learn and develop on the job through day to day tasks, challenges and practice. Sometimes using job-aids etc.
- 20% of Learning is Social Learning: people learn and develop through coaching, mentoring and interaction with peers.
- 10% of Learning is Formal Learning: people learn and develop through structured events, which includes on-line courses and programs.
I then went on to explain that, “formal” training and development only plays a small part in the overall development of employees with experience and on the job development providing the majority of development. I hope this helps some of you out there, who were unclear of what this framework is.